Privacy Notice

Thank you for choosing to part of our community at Thames Dental and Facial Care. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at info@thamesdentalcare.com.

This privacy notice describes how we might use your information if you:

  • Visit our website at www.thamesdentalcare.com
  • Engage with us in other related ways – including any sales, marketing or events.

In this privacy notice, if we refer to:

  • Website – we are referring to any website of ours that references or links to this policy
  • Services – we are referring to our Website, and other related services, including any sales, marketing or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect. 

WHAT INFORMATION DO WE COLLET?

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website. The personal information we collect may include the following:

Personal information provided by you. We collect names; phone numbers; email addresses; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify use of any changes to such personal information.

Information automatically collected:

In short: Some information – such as your internet protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our website.

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLS, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

HOW DO WE USE YOUR INFORMATION?

In short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with out legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • Fulfil and manage your orders
  • To deliver and facilitate delivery of services.
  • To respond to user inquiries/offer support.
  • To send you marketing and promotional communications. You can opt-out of our marketing emails at any time by unsubscribing via the available unsubscribe link at the bottom of each marketing email or by contacting us directly at info@thamesdentalcare.com
  • Deliver targeted advertising to you. We may use your information to develop and display personalised content and advertising tailored to your interests and/or location and to measure its effectiveness.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: we may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate business interest
  • Performance of a contract with you
  • Legal obligation: we may disclose your information where we are legally required to do so by law.
  • Vital interests (suspected fraud, safety of any person or illegal activities, or as evidence in litigation in which we are involved)

More specifically, we may need to process your data or share your personal information in the following situations:

More specifically we may need to process your data or share personal information in the following situations:

Business transfers. We may share or transfer your information in connection with or during negotiations of any merger or sale of company assets financing or acquisition of all or a portion of our business to another company.

Vendors, consultants, and other third-party service providers. We may share your data with third party vendors service providers contractors or agents who performed services for us on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.

 

WHO WILL YOUR INFORMATION BE SHARED WITH?

In short: we only share information with the following third parties.

We only share and disclose your information with the following third parties. If we have processed your data based on your consent and you wish to revoke your consent please contact us at info@thamesdentalcare.com

  • Advertising, Direct Marketing, and Lead Generation (Google AdSense and Facebook Advertising)
  • Communicate and chat with users (Mail Chimp)
  • Retargeting Platforms (Facebook Remarketing, Google Ads Remarketing and Google Analytics Remarketing)
  • Social Media sharing and advertising (Facebook Advertising)
  • Web and Mobile Analytics (Google Analytics)
  • Website Hosting (WordPress.com)

 

HOW LONG DO WE KEEP YOUR INFORMATION?

In short: we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We aim to protect you through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the interest or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised parties will not be able to defeat our security, and improperly collect, access, steal or modify your information. You should only access the website within a secure environment.

WHAT ARE YOUR PRIVACY RIGHTS?

In shorts: in some regions, such as the European Economic Area and United Kingdom, you have rights that allow your greater access to and control over your personal information. You may review, change, or terminate your account at anytime

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before it withdrawal, nor with that the protocol personal information conducted in reliance on lawful processing grounds other than consent.

if you are a resident in the EEA or UK and you believe we are unlawfully processing personal information, you also have the right to complain to your local data protection supervisory authority.

 

CONTROLS FOR DO NOT TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a do not track feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. at this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanisms that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@thamesdentalcare.com or by post to:

 

6, Cholmley Terrace,

Portsmouth Rd,

Thames Ditton,

Surrey KT7 0XX

 

HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.